At SOB99, your privacy is more than a legal obligation — it is our genuine commitment. Learn exactly how we collect, store, use, and protect every piece of information you entrust to us.
SOB99 (hereinafter referred to as "we", "the Platform", or "SOB99") is fully committed to protecting the privacy of every member who uses our platform at sob99.win. This Privacy Policy is drafted in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in personal data management.
By registering for or using the SOB99 platform in any capacity, you acknowledge that you have read and understood this Privacy Policy, and that you consent to the collection and use of personal data as described herein.
Please read this Privacy Policy carefully. If you have any questions, the SOB99 support team is ready to assist you at any time through our official communication channels.
SOB99 collects various categories of personal data depending on the nature of your interaction with our platform. We only collect information that is strictly necessary for the stated purpose and nothing beyond that.
| Data Category | Example Information | Requirements |
|---|---|---|
| Identity Information | Full name, identification card number, date of birth, gender | Required – registration & KYC |
| Contact Information | Email address, phone number, residential address | Required – communication & verification |
| Financial Information | Bank account details, e-wallet account numbers, transaction records | Required – deposits & withdrawals |
| Technical Data | IP address, device type, web browser, operating system | Automatic – platform security |
| Usage Data | Game records, wagering history, session duration, game preferences | Automatic – service improvement |
| Communication Data | Customer support conversation records, complaints, feedback | Where relevant – issue resolution |
SOB99 collects your personal data through several transparent and lawful methods. We ensure every collection method complies with established data protection principles.
Data is collected directly from you when you:
When you browse and use the SOB99 platform, our systems automatically record certain technical information, including server log data, device information, usage patterns, and session data. This automatic collection is part of our platform's security and improvement mechanisms.
In certain situations, SOB99 may receive your personal data from trusted third parties, such as identity verification service providers, payment partners, or fraud prevention agencies. All data received from third parties is processed with the same level of protection as data collected directly.
SOB99 uses the personal data collected for lawful purposes that have been communicated to you. We will not use your data for any other purpose without first obtaining your consent.
SOB99 takes a highly cautious approach to sharing personal data. We do not disclose your personal information to third parties except in the following defined situations:
SOB99 works with selected and trusted third-party service providers to support platform operations, including:
All these service providers are bound by strict confidentiality agreements and are only permitted to use your data for purposes that have been agreed upon with SOB99.
SOB99 may disclose your personal data when lawfully required by law, court order, or a relevant regulatory authority. In such circumstances, we will endeavour to notify you in advance unless prohibited by law.
SOB99 implements robust technical and organizational security measures to protect your personal data from unauthorized access, loss, destruction, or accidental disclosure.
All data transmitted between your device and SOB99's servers is protected using industry-standard 256-bit SSL/TLS encryption. Sensitive data stored in our databases is also encrypted using the latest encryption technology to ensure its security even under unforeseen circumstances.
Access to the personal data of SOB99 members is strictly limited to staff who genuinely require it to perform their duties. All staff with access to personal data are bound by comprehensive confidentiality agreements and undergo regular data protection training.
The SOB99 platform uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and gather analytical data that helps us understand how the platform is used.
You can control and manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the SOB99 platform and your gaming experience. We recommend keeping essential cookies active for an optimal experience.
As a data subject, you have certain rights regarding your personal data held by SOB99. We are committed to facilitating the exercise of these rights in a prompt and straightforward manner.
Request a copy of the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data in certain circumstances permitted by law.
Opt out of data processing for direct marketing purposes at any time.
Receive your data in a reusable format where applicable.
Request restriction of data processing in certain circumstances during an investigation.
The SOB99 platform is strictly for individuals aged 18 and above. We do not knowingly collect, store, or process personal data from individuals under the age of 18.
If we discover that personal data of a child or minor has been collected without appropriate age verification, we will take immediate steps to delete that data and close the relevant account. Parents or guardians who find that their child has registered an account at SOB99 are requested to contact us immediately.
SOB99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in data practices, legal requirements, or service improvements. Any material amendments will be communicated to members via their registered email or a prominent notice on the platform at least 14 days before the changes take effect.
Your continued use of the SOB99 platform after an amendment notice is issued will be considered your acceptance of the updated terms. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
We invest in best-in-class security infrastructure to ensure your information is fully protected.
All data transmitted between your device and SOB99's servers is encrypted using banking-grade 256-bit SSL technology, ensuring your information cannot be intercepted during transmission.
SOB99 supports two-factor authentication (2FA) for an added layer of protection on your account. Even if your password falls into the wrong hands, your account remains secure.
SOB99's automated monitoring system runs 24/7 to detect and block any suspicious activity on your account before any harm occurs.
All of SOB99's data management practices are designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant regulatory requirements.
SOB99 member data is stored in high-grade data centres with multi-layered physical and digital protection, automated backup systems, and a comprehensive disaster recovery plan.
SOB99 conducts regular internal and external security audits, including penetration testing by independent security experts, to ensure our data protection systems remain current at all times.
The core principles guiding every decision related to the management of your personal data
We only collect data that is genuinely necessary for clear and legitimate purposes.
Your personal data is never sold or traded to third parties for profit.
We clearly inform you about what we collect and why it is required.
Processing data for optional purposes requires your consent, which may be withdrawn at any time.
Data is not retained longer than necessary for the original purpose of its collection.
The SOB99 team is ready to help you exercise any privacy right you hold.