Healthy entertainment starts with smart choices. SOB99 provides tools, guidance, and support to ensure every gaming session remains enjoyable, controlled, and fully responsible.
For most people, playing on a platform like SOB99 is an enjoyable entertainment activity — much like watching a movie or attending a concert. However, SOB99 recognises that for a small number of individuals, gambling can become something more serious if not properly managed.
We believe our responsibility does not stop at offering great games alone. As a trusted platform in Malaysia, SOB99 takes a proactive approach to ensuring every member has access to the information, self-control tools, and support needed to play responsibly.
Our goal is simple: ensure you always have fun, not feel burdened. Play within your means, set a realistic budget, and remember that winning and losing are part of the experience — not what defines your life.
We provide a range of easy-to-use tools to help you maintain full control over your gaming experience.
Set a maximum deposit amount for a daily, weekly, or monthly period through your SOB99 account settings. This limit takes effect immediately and requires a waiting period to increase — ensuring you are not tempted to exceed your budget.
Set a maximum duration for each gaming session. When the set time is almost up, SOB99 will send an automatic reminder so you stay aware of how long you have spent on the platform.
Set the maximum loss amount you are willing to accept within a given period. Once the loss limit is reached, the SOB99 system will automatically block further betting sessions until the limit period expires.
Need a short break? Use the SOB99 Time Out feature to pause your account for 24 hours, 48 hours, or 7 days. During this period, you will not be able to log in or place any wagers on the platform.
If you need a longer break, the SOB99 Self-Exclusion option allows you to block access to your account for 30 days, 90 days, 6 months, 1 year, or permanently. This is a step we fully support.
Opt out of receiving any promotional offers, bonuses, or marketing emails from SOB99. This feature helps you reduce the temptation to play excessively due to special offers.
Activating self-protection tools at SOB99 is straightforward and can be done in just a few minutes. Follow these steps:
Click the "Login" button at the top of the platform and enter your account credentials to access your personal dashboard.
Click your profile icon in the top right corner and select "Account Settings" or "Responsible Gaming" from the dropdown menu.
Choose from Deposit Limit, Time Limit, Loss Limit, Time Out, or Self-Exclusion options based on your current needs.
Enter the desired amount or duration. Read the applicable terms carefully before confirming your settings.
The set limit will take effect immediately. For any issues or further assistance, contact the SOB99 support team via 24/7 live chat.
In addition to self-control tools, SOB99 provides a range of support resources to help you or your loved ones:
Use the SOB99 self-assessment form to objectively evaluate your playing patterns. The results will help you understand whether your playing style remains within healthy limits.
View detailed reports of your game history, deposits, and withdrawals within your SOB99 account. This transparency helps you monitor your gaming habits over time.
Enable the pop-up reminder feature to display your current session duration at set intervals — for example, every 30 minutes — so you always stay aware.
SOB99's trained support team is ready to assist you with information on responsible gaming, activating control tools, or connecting you with professional counselling services.
Gambling problems can affect anyone, regardless of background or experience. Identifying early warning signs is the first important step toward getting help. Watch for the following signs in yourself or those around you:
You find yourself frequently thinking about past gambling experiences, planning your next session, or looking for ways to obtain more money to gamble.
You find that the amount you wager needs to increase over time to achieve the same level of excitement — this is a concerning sign of tolerance.
You have tried multiple times to cut back or stop gambling but failed, causing feelings of restlessness or anxiety.
Every time you lose, you feel compelled to keep playing in hopes of recovering lost money — this behaviour can lead to even greater losses.
You hide your gambling activity, the amount of money spent, or the time involved from people close to you.
Money intended for bills, rent, food, or daily necessities is being used as betting funds, or you are forced to borrow money to continue playing.
Answer the following questions honestly. If you answer "yes" to two or more of these questions, it may be time to speak with someone you trust or seek professional help.
SOB99 takes the protection of young people very seriously. This platform is strictly for individuals aged 18 and above.
Every new account registration at SOB99 undergoes a strict age verification process through a valid identification document.
SOB99 encourages parents to use parental control software such as Net Nanny or Qustodio to prevent children from accessing gambling websites.
Ensure your SOB99 account password and login details are not accessible to any children or minors around you.
If you suspect a minor is attempting to access the SOB99 platform, please contact our support team immediately for prompt action.
Answers to questions frequently asked by SOB99 members regarding responsible gaming.